Terms of service
Last Updated: May 2026
Welcome to Shopvila. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
1. Introduction
Welcome to Shopvila — your trusted online shopping destination. These Terms of Service govern your use of our website, products, and services. By visiting our website or purchasing from us, you agree to these terms and conditions.
If you do not agree with any part of these terms, please do not use our website.
2. Online Store Terms
- You must be at least 18 years old or have permission from a parent/guardian to use this website.
- You agree not to use our products for any illegal or unauthorized purpose.
- Any misuse, fraud, or harmful activity may result in termination of your access to our services.
3. Products & Pricing
- We try our best to display accurate product descriptions, images, and prices.
- Prices and product availability may change at any time without notice.
- We reserve the right to limit or cancel orders if necessary.
4. Order Acceptance & Cancellation
- After placing an order, you will receive an order confirmation.
- Shopvilla reserves the right to cancel any order due to stock issues, pricing errors, suspicious activity, or other reasons.
- In case of cancellation, any prepaid amount will be refunded to the original payment method.
5. Shipping & Delivery
- We aim to deliver orders within the estimated delivery time.
- Delivery times may vary depending on location, courier services, or unforeseen circumstances.
- Free shipping offers (if available) may apply only to selected products or locations.
6. Cash on Delivery (COD)
- COD is available on selected products and locations.
- Customers are requested to provide accurate shipping details for smooth delivery.
- Repeated fake or rejected COD orders may result in account restrictions.
7. Returns & Refunds
- Customers can request a return or replacement according to our Return Policy.
- Products must be unused, in original packaging, and returned within the specified return period.
- Refund processing time may vary depending on payment methods and banks.
8. Intellectual Property
All content on Shopvila including logos, images, text, graphics, and website design is the property of Shopvila and may not be copied, reproduced, or used without permission.
9. User Information
By using our website, you agree to provide accurate and current information during checkout or account registration.
We respect your privacy and handle your personal information according to our Privacy Policy.
10. Limitation of Liability
Shopvila shall not be held responsible for:
- Delays caused by courier partners
- Temporary website downtime
- Losses caused by misuse of products
- Indirect or unexpected damages related to website usage
11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.
12. Contact Information
For any questions regarding these Terms of Service, you can contact us:
Shopvila Customer Support
Email: adminvijay@shopvila.in
Website: www.shopvila.in